Glossary – usability.de

A/B-Testing
Accessibility
Agile UX Testing
AI (Artificial Intelligence)
Augmented Reality

Benchmark Usability-Test
Bot

Card Sorting
Chatbot
Co-Creation (Workshop)
Cognitive Walkthrough
Concurrent Think-aloud Method (CTA)
Conformity with User Expectations
Contextual Inquiries
Controllability
Conversational User Interface (CUI)
Conversion Rate (Optimization)
Customer Experience
Customer Journey

Design Sprint
Design Thinking
Dialogue Principles
Diary Studies

Empathy Map
Error tolerance
Expert Review
Eye Tracking

Focus Group

Gamification
Gaze Plots

Heatmap
Heuristic Evaluation
Highlight Video
Human-Centered Design

Ideation (Workshop)
In-depth Interviews
Interaction Principles
Iterative Approach

Learnability

Medical Device Usability
Mental Model
Micro Interactions
Mobile First
Mobile Usability
Moderator

On-site Survey
Online Survey
Opacity Map

Participant
Personas
Prototyping

Remote Usability Test
Retrospective Think-Aloud Method

Self-Descriptiveness
Service Design
Suitability for Individualization
Suitability for Learning
Suitability for the Task

Think-aloud Method
Top Task Analysis
Tree Testing

Usability
Usability Engineering
Usability Guidelines
Usability Report
Usability Test
Use error robustness
User
User Centricity
User Engagement
User Experience
User Experience Professional
User Experience Strategy
User Journey Maps
User Research
User Test / Testing
User-Centered Design
UX Management
UX Maturity (Model)
UX Writing

Virtual Assistant
Voice User Interface (VUI)

Web Accessibility
Web Usability
Wireframe