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It is the user who decides on the success of your products.

UX Testing & UX Research

You want to know how your product performs in terms of usability and how to further improve your product's usability? The best and most effective method to find out is a test with real users. Just have a look over your users’ shoulders.

Usability Testing

Usability testing is probably the most effective method to identify usability problems and room for improvement of an application. We generally carry out usability tests with real users of the respective target group. By observing the actual behavior of the users while interacting with a product we detect all important usability pain points and develop recommendations for optimization.

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Usability Test

Eye Tracking

Eye tracking is a valuable instrument to measure in which sequence and how long users look at certain parts in a user interface. That way eye tracking helps us to identify which elements catch the users’ attention and which are ignored altogether. Eye tracking studies can help to uncover invisible perception and decision-making processes. The method is especially powerful when it is used e.g. in combination with a traditional usability test or to compare different design alternatives.

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Eye Tracking

User Research

Understanding the users. Knowing about their requirements and needs. That is the precondition for a positive user experience and therefore a successful product. We can spare you expensive design flaws and unpleasant surprises - by systematically employing scientifically grounded methods in combination with our UX experts’ experience and knowledge. We will be happy to advise you which methods to apply in your project's context.

All UX Research methods

User Research situation

Our clients about us

  • “usability.de impressed us with high-quality results and a flexible working manner. Thanks to the professional support we were able to seriously improve the usability of our web portal. With this kind of project we would always get back to usability.de again.”

    Adidas
    • Thomas Wiesel, Senior Business Solution Manager, adidas group
    • Adidas
  • “Due to the brilliantly prepared recommendations and design templates from usability.de we were able to implement improvements quickly, avoiding high communication efforts. Thereby, we considerably enhanced the usability of our real estate portal. This improvement is also underlined by the positive user feedback we receive. We are looking forward to continuing a great cooperation.”

    immowelt.de
    • Jürgen Roth, CTO, Immowelt AG
    • immowelt.de
  • “usability.de obtained valuable target group feedback for RWE SmartHome. Especially the observation of our users unpacking, setting up and using the system in their domestic environment was a great help. We thank the usability.de team for the excellent and flexible cooperation.”

    RWE
    • Thomas Prokopp, Head of Planning and Management, RWE Effizienz GmbH
    • RWE
  • “The cooperation with usability.de was goal-oriented and professional from the beginning on. By implementing the activity-oriented recommendations we were able to create a very intuitional handling of our eBook-Reader OYO. We are looking forward to the next project with usability.de.”

    thalia.de
    • Tristan Melcher, Research Manager Marketing, Thalia Holding GmbH
    • thalia.de

Mobile Usability Testing

By today, website providers are obligated to make their website easy to use with a smartphone or tablet. Mobile devices set totally different requirements in terms of navigation. We carry out usability tests for mobile websites and apps with smartphones (iPhone iOS, Android, Windows Phone) and tablets (iPad iOS, Android) to ensure an optimal usability.

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Mobile Devices

International Usability Tests

You want to ensure that your product is ideally adapted to the culture-specific differences of your target markets and strive to receive a positive user feedback?

We will be happy to coordinate your international UX study and – in cooperation with our global UX partners - take over the complete execution.

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International Usability

Expert Review (Usability Inspection)

In an expert review you receive structured feedback from our usability professionals. The quality of an expert review does not solely depend on a systematic and methodical approach. It is also strongly influenced by the knowledge and experience of the experts. The experts at usability.de are professionals with many years of experience in user-centered development and the evaluation of interactive products.

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Expert Reviews

How do I profit from a good usability?

  • Satisfied customers and users

    Higher customer loyalty, reduced bounce rates

  • Better product quality

    Easy to use products, reduce errors

  • Increase in revenue and profit

    Conversion Rate Optimization

  • Increase in productivity

    Employees, working efficiency, less operation errors

  • Decrease of development time and costs

    More agile processes, avoid failing products

  • Decrease of support and & training costs

    Intuitive to use products do not require any training

  • Win new customers by reducing exit rates

    Reduced bounce rate through landing page optimization

  • User Experience as a positive product feature

    Competitive differentiation

Contact us

We will be happy to talk to you and prepare a free proposal.

  • +49 511 360 50 70
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