+++ Remote UX Research in times of Corona +++

It is the user who decides on the success of your products.

Web Accessibility (according to WCAG)

Web accessibility means that all people can use a website or mobile application – regardless of whether they live with a disability or are currently impaired. Impairments can be both permanent characteristics (e. g. blindness) and situational circumstances (e. g. children screaming). With an accessible design, you therefore support millions of users in different life situations.

Elder farsighted man

How do we review Web Accessibility?

We analyze to what extent your website or application complies with the official standards for accessibility. In this review, we are guided by the guidelines of the German “Barrierefreie-Informationstechnik-Verordnung” (BITV 2.0) or the International Web Content Accessibility Guidelines (WCAG 2.1).

In a report, we compile the results of the analysis in a structured and comprehensible manner. We will also provide you with concrete, technically feasible suggestions for improvement to remove any barriers identified.

Depending on the project context and requirements, we may additionally involve people with disabilities in the review to gather feedback on web accessibility.

In such a test, participants complete realistic tasks in their specific context that cover the main use cases of your website or application. This allows you to see whether the accessibility of your product stands up to a real-world check.

Why is Web Accessibility important?

Disabilities affect all people. While some of us live with a disability permanently, others are affected only in specific situations. People can...

  • be blind from birth.
  • be blinded by the sun on the beach.
  • become farsighted in old age.
  • be deaf.
  • have difficulty understanding the sound of a video at a noisy train station.
  • live with motor disabilities.
  • have only one hand available with a child in their arms.

The goal of accessibility is to provide equal access to web content and mobile applications for everyone in every situation.

Phoning man carrying a child. Young woman with trisomy 21. Blind man Two people communicating with sign language.

Legal Requirements for Web Accessibility

German Laws

The German Barrierefreie-Informationstechnik-Verordnung (BITV 2.0) provides a legal basis for the accessible design of websites and mobile applications in Germany. Through this ordinance, public bodies in particular are obliged to ensure the accessibility of their websites and mobile applications for people with disabilities.

International Laws

At European level, the European Accessibility Act (EAA) was introduced in 2019. This directive must be applied in all EU member states as of July 28, 2025. It prescribes that many products and services must be accessible in the future. This includes, for example, online stores and ticket vending machines.

What are the advantages of accessible products?

Accessibly designed websites allow an easier use for everyone and offer additional advantages:

  • Enlargement of your target group
  • Better findability in search engines
  • Shorter loading times due to leaner source code
  • Improvement of reputation through compliance in the area of „inclusion“
  • Easier maintenance due to separation of layout and content
  • Better readability on mobile devices

When do we recommend a web accessibility review?

Web accessibility is currently only mandatory for websites and applications of public bodies. In principle, however, accessible design is always sensible, as it results in advantages for every website provider (e. g. better usability for everyone, better findability in search engines). That is why we always advise checking websites and mobile applications for their web accessibility.

If you already have an existing website, we will be happy to check it for web accessibility. At that time, we can also include people with disabilities in the review for a real-world test.

However, it is best to consider web accessibility at the design and development stage to identify and avoid barriers early on.

  • Receive an official test certificate

    After a testing, you will receive a test report, which public bodies have to disclose on their websites, for example.

  • Comply with legal requirements at an early stage

    Accessible design of many products will soon be required by law. Start making your products accessible to everyone now.

  • Get feedback from people with disabilities

    No one can give you more valuable feedback on the success of an accessible design than the people who depend on it.

Design for Accessibility

In addition to technical aspects, the accessibility of a website is directly related to the design in many respects. For example: How can sufficient contrasts be ensured while still complying with the colors of the corporate design?

Our UX design team helps you find answers to this type of questions and develops accessible design solutions for your website or application. We start by creating simple prototypes (prototyping, which are then iteratively transformed into a final, interactive concept.

Feel free to contact us with your individual questions and challenges. We will be happy to advise you.

Contact us

Young woman writing on a whiteboard

We can answer these questions (and many more):

  • Is your website accessible to people who only use a keyboard (without a mouse)?
  • Can forms on your website be filled out without sight?
  • Does your website contain representations that could trigger an epileptic fit?
  • Is content available in plain language and sign language?
  • Does the HTML syntax of your website allow for the use of a screen reader?
  • Are contrasts selected in a manner that people with visual impairments can perceive them?

What do you get as a result?

As a result, you receive a detailed test report. In it, we show you which test criteria your website or application already meets and how you can eliminate any barriers that still exist. If we come to the conclusion that your website is accessible, you can make this result visible on your website with a corresponding test seal.

Depending on the agreed scope of the project, we complement this expert perspective with feedback from people with disabilities who have tested your website or application.

As a public body, you also have to publish an accessibility statement. We will gladly create such a declaration for you after we have analyzed your website. Of course, we comply with the legal guidelines and mandatory content.

If you assign us with the conception of an accessible website, you will receive a prototype at the end of the project, including detailed documentation. We are also happy to support you with the technical implementation afterwards.

Do you have specific questions about guaranteeing accessibility in your project? We will be happy to advise you. Free of charge and with no obligation.

Contact us

Page from a report of an accessibility review. WCAG check badge on a stylized website.

Other interesting usability methods:

Alle Methoden

Contact us

We will be happy to talk to you and prepare a free proposal.

  • +49 511 360 50 70
*Required Fields