About Us
We optimize interactions – turning frustration into win-win experiences.
We are an independent, owner-operated User Experience design and consulting company. Since 2004, we have been helping businesses develop digital products and services with a human-centered approach. As an interdisciplinary team of UX-enthusiastic designers, psychologists, information managers, and developers, we work to ensure that new products and services delight users and enrich the lives of people and their environment.
We Find Simple Solutions for Complex Questions.
Nowadays, interaction with machines, technical devices, and computers plays a significant role in daily life. Only companies that know the needs of their users and customers and take these into account in the design of their products will be successful in the long run.
We are happy to advise you on how you can integrate meaningful Usability and UX measures in your project.
Usability Is More than Just Our Name.
Our user-centered approach carried out by interdisciplinary teams leads to innovative and user-friendly solutions. We don't give up until we have found the best solution for our clients and their customers. Through the use of proven, scientifically-based methods combined with the technical knowledge of our experienced UX Professionals, it is possible to systematically implement the user experience. With passion and conviction.
We Listen. We Understand. We Optimize and Design.
We listen to you and understand your requirements and objectives. We learn about the needs and requirements of your users and customers. We develop an approach that is tailored to your individual project. We not only identify problems and weak points but can also convert our findings into specific recommendations for solutions and designs. In so doing, our high standards of quality guarantee optimal solutions. Satisfied customers speak for themselves.
What Our Clients Appreciate About Us
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We listen.
Before we get started we take the time to fully understand your questions and objectives.
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We bring structure into projects.
Internal discussions often end in a blind alley. With the user's perspectives, we bring stalled projects back on track.
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We don't stop at the problem.
We not only identify usability weaknesses. We also support you with specific solutions.
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We are happy to share our knowledge.
We are continuously broadening our knowledge. Upon request we will be happy to share our knowledge about usability and user experience with you - tailored to your specific project or company, of course.
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We like good workshops.
Instead of relying solely on PowerPoint presentations and time-consuming meetings, we hold constructive, well-moderated workshops. Using the right methodology, we design interactive workshops that provide answers to specific questions.
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We don't limit ourselves to the user interface.
We also take into consideration the company structure, internal processes, emotions, and other influencing factors that go a long way in determining the success of a usability project.
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We see complexity as a challenge.
No matter how complex and extensive an application is: we find ways to simplify it for users.
The Founding Team
As the founder and managing director, Gesine Quint has significantly contributed to the establishment of usability.de GmbH & Co. KG, bringing over 20 years of user-centered perspective to complex design and development processes. Her focus areas include strategic UX consulting, Human-Centered Design, and the integration of UX into agile development processes.
As a co-author and editor of several studies and publications on relevant UX topics, including the “Quick Guide UX Management”, she has shaped the UX industry. She also enjoys sharing her expertise through training sessions and seminars, and alongside her work at the agency, she regularly supervises student theses on various current UX topics.
Another passion of hers is integrating sustainability into projects and promoting it within her own company.
As the founder and managing director of usability.de, Torsten Bartel was one of the first in Germany to establish the topics of usability and user experience.
In addition to his expert role within the agency, he gives talks at conferences, has taught courses at the University of Hildesheim, and shares his experiences in publications, such as co-authoring the practical “Quick Guide UX Management – How to Anchor Usability and User Experience in Your Company”.
He is the recipient of the Gerhard Lustig Award 2002 from the Association of Information Science e.V. and the author of the book “Improving the Usability of Websites”.
Although he has been helping to enhance the usability of various products for over 20 years, he still finds something every day that doesn't work as well as it should.
Contact us
We will be happy to talk to you and prepare a free proposal.
- +49 511 360 50 70