In an expert review, several experts from usability.de independently review your product. We apply a combined approach of a heuristic evaluation and a cognitive walkthrough. Depending on the focus we review the following: How well and how quickly can key tasks be completed? Are commonly used navigation principles adequately applied? Is the structure of the application understandable? Can forms be completed intuitively and is the search function suitable for the task?

During the cognitive walkthrough, our experts put themselves in the perspective of a (new) user and as such review the most important use scenarios of your product. The results are then discussed and jointly evaluated. You benefit, above all, from the many years of experience of our usability experts. We not only identify the weaknesses in your applications but also suggest specific solutions for optimization – all in a very short time.

The quality of an expert review not only depends on a systematic and methodical approach but is also strongly determined by the knowledge and experience of the experts and their knowledge of a particular sector and/or experience with comparable applications. We believe it is important to review every website, with its respective objectives and tasks, on a wholly individual basis rather than relying on rigid checklists. We are also happy to take into consideration, for example, your analytics data or any other information at your disposal in the review.

An expert review is worthwhile both during new interface design as well as during further development (e.g., for performance improvement) of products and applications. A finished system is not needed in order to perform an expert review. Initial designs or wireframes are sufficient to identify common usability stumbling blocks. In particular, expert analyses performed at an early stage and continuously will ensure that the development of a product does not head off in the wrong direction.

From our experience, we can say that an expert review can never completely replace a usability test with real users. For the best results, a combination of an expert review and a usability test is needed.

• Feedback within a short time

  You receive your results within a few days.

• Little effort

  The fastest way to cost-effectively elevate the usability status quo.

• Ideal in combination with usability testing

  Violations of recognized usability guidelines can be identified and eliminated before the usability test.

• Is the wording used adapted to the user?
• Are commonly-used usability conventions adhered to?
• Are help and error messages understandable?

• How well is the user guided through particular processes (e.g., when placing an order)?
• How quickly and easily do users achieve their goal?
• How expedient and comprehensible is the selected navigation structure?

You receive the results in the form of a detailed report containing identified usability problems and specific expert recommendations for improvement. On request, we also develop graphical solution suggestions and concepts for problems that are structural or more complex in nature. You can use these directly as a template for implementation and thus significantly reduce the time involved in the implementation process.

Do you have specific questions concerning the use of expert reviews in your project? We will be happy to advise you. Free of charge and at no obligation.

Contact us

• Satisfied customers and users

  Higher customer loyalty, reduced bounce rates

• Better product quality

  Easy to use products, reduced errors

• Increase in revenue and profit

  Conversion rate optimization

• Increase in productivity

  Employees, working efficiency, less operation errors

• Decrease of development time and costs

  More agile processes, avoid failing products

• Decrease of support & training costs

  Intuitive to use products do not require any training

• Win new customers by reducing exit rates

  Reduced bounce rate through landing page optimization

• User Experience as a positive product feature

  Competetive differentiation