Medical care involves an increasing number of technical devices. In order for these products to provide real help without danger in the stressful working life in hospitals or in home care, the users and the context of use should take center stage in the development from the very beginning. With continuous user research and the design of usable interfaces we help you develop a user-friendly and safe medical product.

During all steps of the usability engineering process we advise you on suitable usability methods and conduct these measures for you. If desired, we also develop user-friendly interaction concepts that address the uncovered usability issues and match the users’ mental model. We will document the process in the Usability Engineering File and thus set the course for a successful audit.

• More satisfied users

  Customer loyalty

• Increased safety

  Avoid use errors, ensure simple usage, error reduction

• Optimal adaptation to the context of use

  Interaction with other technology and typical processes

• Compliance with the requirements of IEC 62366-1

  Successfully complete the usability engineering process

• Increase in productivity

  More efficient employees & processes, fewer errors

• Reduction of development time and costs

  Prevention of misguided developments

• Reduction of support & training costs

  Intuitive handling, less training required

• User experience as a positive product feature

  Differentiation from competitors

Depending on where you are in the process of developing your medical device, we support you with the appropriate measures. The aim is to ensure that the users’ perspective is considered in every step of the process so that the final product matches the users’ requirements. We also make sure that all crucial standards are met, so that nothing stands in the way of successful certification.

Thanks to our comprehensive set of methods we are able to involve actual or future users at every stage of the product development process. This ensures that your product not only complies with IEC 62366-1 specifications at the end of the process, but is also easy to use, safe, and used with joy.

• Basic target group research (Who are the prospective users? In which situations do they use the product?)

• Real life use cases (Which features do the users really need? Which errors can be made while using the product and what are their consequences?)

• Concrete feedback from real users on the current iteration of your product

• Documentation of all usability measures in a usability engineering file in compliance with the relevant standards