Services/ Usability Testing

Usability testings are conducted with real users performing actual tasks with your product. You can observe the usability testing live on-site or view the recordings afterwards. Once the testing phase is complete you will receive a detailed report containing the usability findings along with our recommended improvement suggestions.

International usability testing

Need an international perspective on your product?
Need to conduct usability testing in Europe (UK, France, Germany, Italy, Spain, ...)?
With our international network we can offer usability testing in multiple European countries from one source.

Your partner in Germany

Want to introduce a new product on the German market? Let us assist you to make it a complete success. As a leading German usability company we are your perfect partner for user research and usability testing in Germany. We can do usability testing on-site, remotely or in one of our usability labs using the latest eye tracking technology.

Why are so many people, seeking information or a product using the web, so frustrated? Why are so many order transactions or shopping carts aborted? The users of a product are not the developers or designers of the product. Users react, think, feel, even often talk different from what the concept designers expect. The terminology used within the product is ambiguous or the structure of the website doesn't support the mental model of the users - these are two of many problems that only can be revealed with real users performing actual tasks with the product. Testing with real users is crucial.

Usability testing - the most effective test method

Usability testing is the most effective method to detect usability problems. Usability testings are usually conducted with real or at least prospect users of a product. The goal of such a test is to observe the actual interaction of users with the product and reveal as many as possible severe usability problems.

When should usability testing be performed?

The sooner users get involved in the developing process, the easier, faster and more economic potential usability problems can be revealed and eliminated. Nevertheless, usability testings can be conducted any time in the process:

In the early phase of the developing process testings are done in terms of paper prototypes to optimize the underlying information architecture
During the conceptual design phase to prove interaction concepts with real users testing the working prototype performing actual tasks
Existing websites are tested to check and improve usability or as foundation for a successfull redesign.

Result

The result of an usability testing does not only consist of the demonstration of the existing usability problems.

We also provide precise improvement suggestions you can comply in order to eliminate the revealed usability findings.

Optionally, we also develop visual design templates with the most important recommendations have already been integrated.

Please contact us for further information about usability testing. We gladly generate an offering tailored specifically to your project.